At FordEngineFaults.org, we are committed to protecting your privacy and personal data. This policy explains what information we collect, how we use it, and your rights in relation to your data.
Who We Are
This website was created by a group of concerned vehicle owners to collect stories, build a community, and potentially take group legal action regarding engine and gearbox faults, particularly wet belt failures.
We are not affiliated with Ford Motor Company.
What Information We Collect
When you submit your story or contact us, we may collect:
• Your name
• Email address
• Vehicle details (e.g. make, model, year, mileage)
• A description of your issue
• Any supporting documentation or evidence you choose to provide
We do not collect sensitive personal information unless you choose to share it.
How We Use Your Information
We collect this data so we can:
• Understand the scale and nature of the issue
• Contact you if needed for clarification or legal updates
• Share anonymised case patterns with a legal representative for potential group action
• Keep you informed about campaign progress (only if you opt in)
Your data will not be sold or shared for marketing purposes.
Lawful Basis for Processing
We process your data under the lawful basis of consent and legitimate interest — to build a case for potential legal action and to contact you if needed about that case.
You may withdraw your consent at any time by contacting us at: info@fordenginefaults.org
Who We Share Your Data With
If a legal claim proceeds, we may share relevant information with a qualified lawyer or legal team — but only after informing you and with appropriate safeguards in place.
How Long We Keep Your Data
We will store your information securely for as long as it is needed for the purposes outlined, or until you request for it to be deleted.
Your Rights
Under the UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused
To exercise your rights, please email us at info@fordenginefaults.org
Data Security
We take appropriate technical and organisational measures to protect your personal data. Your information is stored securely and only accessible to those directly involved in managing this campaign.